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Leadership Insights

The Last Shangri-La: Bhutanese Lessons on Leadership, Sustainable Development and Happiness

In many ways, the story of YPO’s only Bhutan-based member, Dasho (Lord) Sangay Wangchuk, embodies that of Bhutan — a remote Himalayan kingdom abundant in natural beauty and Buddhist culture, where happiness and the well-being of the population is measured and prioritized over economic growth. After completing his graduate degree from Columbia University, Sangay returned…

Data: It’s Not a Four-Letter Word

Data. Most marketers love it. Most consumers dread, even hate it. So it is no surprise that Pew Research Center’s recent survey revealed that most Americans failed a short test of their digital knowledge. Younger participants and those with bachelor’s degrees or higher performed better than their counterparts. And while participants knew about phishing scams and cookies, it’s…

Create a Diverse Board of Directors for Your Business

Rule No. 1: Be intentional with your choices when building a diverse board of directors. When it comes to creating diversity in business, most people think of gender and racial differences. But a recent YPO Women’s Business Network panel discussion uncovered much more than demographics. Age and economic diversity come in to play more than…

From Transparency to Sustainability: Building A Successful Retail Business

Founders of The Natori Company and Angara discuss what it takes to excel in retail today The retail business is changing. It used to be that if you wanted to buy something, you’d head to that store. Today’s retailers are facing greater challenges, and during a time that typically can make or break their year…

From Passion to Opportunity: Transitioning From CEO to What’s Next

A few years ago, a single business transaction became the catalyst for leaving my life as a CEO and transitioning into a life designed around personal passion. In 1985, I established White Lodging with a single hotel and a singular vision — to provide significant and sustainable value and genuine care for associates, guests and…

5 Ways to Build Trust Online

When Ray Hickok founded YPO seven decades ago, he did so to help new CEOs learn how to manage responsibly, ethically and compassionately in a time when the internet was a glimmer in no one’s eye. The values of YPO are relevant today, and it so happens that they translate with ease into creating and…

15 Daily Habits of Great Leaders to Try in 2019

“Keep it simple” and “do less, lead more” are two leadership trends for 2019, but adding one more daily habit to your routine could make a big impact on you or your business. In our “10 Minute Tips From the Top” podcast, host Kevin Daum asks YPO members to name one daily behavior that will…

CEOs Rally To Help Bahamas After Hurricane Dorian

On 2 September 2019, Hurricane Dorian struck the Abaco Islands, Grand Bahama and surrounding cays in the northern section of the Bahamas. It was the most powerful hurricane on record to strike the area and the worst natural disaster in the country’s history. Four YPO members with unique resources, unparalleled determination and enlivened passions, joined…

YPO Members on Glassdoor’s 2019 Top CEO List Talk About Scaling Trust

Glassdoor, one of the world’s largest job and recruiting sites, recently named its 2019 Top CEOs across North America and parts of Europe, as part of its annual Employees’ Choice Awards. Twelve YPO members were among those recognized. The Glassdoor Employees’ Choice Awards are based on the input of employees who voluntarily provide anonymous feedback…

Nonprofit Leader Cliff Numark Isn’t Afraid to Roll Up His Sleeves

Every two seconds someone somewhere in the United States needs blood. It was YPO member Cliff Numark’s job to make sure that there were always enough blood donors to fill that need. Numark served as Senior Vice President of the American Red Cross for two years; the Red Cross supplies roughly 40% of the nation’s…

Business Integrity Leads to a Life of Passion and Purpose

Cordia Harrington believes that a handshake should be as binding as a contract — “for the big deals, the small deals, and all deals.” In fact, when she got into the bakery business, fast-food giant McDonald’s gave her the opportunity to become a supplier on a handshake. Their willingness to do that, she says, “had…

Cloudbreak CEO Jamey Edwards’ Mission to Humanize Health Care

Applying modern technology to an age-old problem in health care — language barriers that can negatively impact patient care — is Jamey Edwards’ mission for health care innovation. While it may seem like an oxymoron, it’s an idea borne of one man’s interest in entrepreneurship and a family background in health care.  It’s also an…

Survey Reveals Opportunities for Bridging Online, Offline Retail Worlds

While there’s plenty of chatter about the demise of traditional retail shopping and the dominance of the e-commerce environment, the reality of today’s retail commerce is not quite so binary. Salesforce’s latest report offers a look at an increasingly complex environment with changing consumer expectations and preferences and complex buying behaviors. A complex retail environment…

Peek CEO Ruzwana Bashir Revolutionizes Travel Activities Industry

Since co-founding travel activities platform Peek in 2012, YPO member Ruzwana Bashir has guided her company from a tiny startup in a coworking space to a major firm that processes bookings for millions of customers globally. As the dynamic CEO of one of San Francisco’s most lauded startup successes, Bashir has come a long way…

Creating A High-Impact, Nonprofit Business: Insights from a Crossover CEO

In 1986, a series of newspaper articles on the rise of teen pregnancies in Hong Kong deeply moved YPO member Ranjan Marwah and his wife, Phyllis, along with two close friends, to create a local charity, Mother’s Choice. Their passion to provide non-judgmental support for pregnant teenagers expanded quickly to caring for babies and children…

Why I Made it My Business to Transform People’s Well-Being

Going from big pharma to launching my own health care company, I knew I wanted to do business differently than the large corporations. You know the leadership trend — where companies treat money as not only the first priority but seemingly like the only priority; where no one is allowed to make that inevitable error…

Building Positive Relationships is Better for Business

In a world where cars drive themselves, data is accessible from anywhere via the cloud and teams rely on Slack to communicate because talking just takes too long, it’s evident that the pace of business has accelerated. This trend may continue unabated, and while the new reality belies a world that’s fundamentally digital and transactional,…

CEO Fadi Ghandour Named 2019 Social Innovation Thought Leader

In September, the World Economic Forum and the Schwab Foundation for Social Entrepreneurship announced the 2019 Social Innovation Thought Leaders. YPO member Fadi Ghandour, Chairman and CEO of Wamda Capital, a platform that invests, nurtures and builds entrepreneurship ecosystems across the Middle East and North Africa, was among the 40 awardees recognized for their innovative approach…

5 Essential Leadership Skills to Master

Great leaders master manners. Small acts of kindness communicate respect for others, engage hearts and ultimately, increase your influence. I didn’t learn this valuable piece of leadership advice through years of experience as an entrepreneur. My first teacher, my mom, instilled it in me. I grew up in a household where “please” and “thank you”…

CEO Insight On How To Talk To Media

Like celebrities, CEOs are always on stage. Wherever they go or whatever they say — good or bad — is gobbled up quickly and disseminated. And in today’s ever-changing world of social media, this information spreads at rapid speed and is picked apart by a larger audience than ever before. Good Or Bad: What’s the…

To Be a Great Leader Invest in Your Growth: Here’s How

In 2011, I reached a crossroads in my leadership journey. My business was growing, but I had completely maxed myself out in the process. I had a small team around me, but I was filling multiple roles and resisting delegation. This is common behavior for an entrepreneur, but for me, it was also a dodge.…

Managing Your Anxiety Creates More Resilient Children

Life without worry or a one-size-fits-all solution to manage your anxiety is impossible and, according to internationally recognized psychotherapist Lynn Lyons, not recommended. She asserts there’s no growth without some level of worry. “It is OK to feel uncomfortable and uncertain,” she explains. “It is the price you pay for moving into new territory; and…

A Roadmap for Survival in the Digital Age

Every day, there seems to be a new doomsday workplace prediction. Retail stores across the U.S. are shuttering. Traditional manufacturing is becoming a thing of the past. And, soon, worker-reliant industries — from textile mills to fast-food chains — will be taken over by automation. As a more than 40-year-old print and marketing company in…

5 YPO Members Make “Female Founders 100” List

The five female entrepreneurs on Inc.’s second annual “Female Founders 100” list are transforming every major industry in the United States. We salute these 5 YPO members who are building innovative and ambitious businesses.   All Things Consumer Category Amy Errett, Founder & Managing Partner at Madison Color After starting her career in investment banking,…

Latest Salesforce Report Takes the Pulse of Customer Expectations

Salesforce released the third edition of its “State of the Connected Customer” report, incorporating responses to surveys from over 8,000 consumers and business buyers worldwide. In the 2019 report, the goal was to gauge customers’ expectations in four areas: engagement, emerging technologies, trust and companies’ values. The resulting data comes from a double-blind survey that…

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